# Support
What are the limitations of the demo version?
In the demo version, plug-ins do not save state, but otherwise they function the same as in the full product version. This limitation can be removed by activating the plug-ins with a license key.
What kind of environment does it run on?
Requirements:
• Operating System: Windows 10 (64-bit) or Windows 11 (64-bit)
• CPU: x86-64 processor supporting AVX and FMA3 instruction sets
• Software: A DAW supporting the CLAP (64-bit) or VST3 (64-bit)
Please check with the demo version before purchasing → expdsp.com/downloads
How many computers can I install your plug-ins on?
Four at a time that you personally own.
Do I need an internet connection to use a plug-in?
The only time an Internet connection is required is for online activation of the plug-in by entering the license key. Otherwise, the plug-in can be used without an Internet connection.
For computers without internet access, you can also use the offline activation method described below.
Can I do offline activation?
Yes, you can.
  1. Launch the plug-in on the computer where you want to perform offline activation and make a note of the displayed Machine ID.
  2. Access expdsp.com/offline-activation on a device connected to the internet, enter the Machine ID and license key, and press the Activate button. Upon successful activation, a license file will be downloaded.
  3. Transfer the downloaded license file to the offline computer, then open the license file from the plug-in's [Open License...] button to complete the offline activation.
How do I deactivate a plug-in?
How can I uninstall the plug-in?
Please delete them directly from the following folders:
  • C:\Users\%username%\Documents\Exp DSP
  • C:\Program Files\Common Files\CLAP\Exp DSP
  • C:\Program Files\Common Files\VST3\Exp DSP
Are there any educational or other special prices available?
No, there are not.
Can I get a refund?
No, please try the demo version before making a purchase.
Can I transfer a license to someone else?
No, unfortunately not.
Problem not solved?
Contact us here -> help@expdsp.com